Unresponsive and unhelpful customer service!!
I am not satisfied with the product I purchased. I have never used it and wanted to return it on the same day it was delivered. I contacted you by email, and you offered me half of the product price as a refund, which I accepted. However, I have not heard anything for 10 days. I have sent several follow-up emails, but I have received no response at all. It feels like you are waiting for the return period to expire so that you can keep my money and leave me with the product. I am also aware that the return shipping cost is my responsibility, but at the moment I cannot even get a return code because your customer service is absolutely unacceptable. This is zero out of ten customer service.