Very disappointed with my experience…
Very disappointed with my experience with Mighty Jaxx. I placed my order in March 2026, and as of now, I still haven't received it. Their customer service is extremely difficult to reach, and when I do get a response, they can't provide any estimated date for when my order will even be processed or shipped. What's even more frustrating is that if you decide to cancel your order because of these excessive delays, they charge a cancellation penalty, even though the delay is entirely on their end. Customers shouldn't be penalized for a company's inability to fulfill orders within a reasonable timeframe. I understand that delays can happen, but the lack of communication, transparency, and accountability has made this a very disappointing experience. I hope they improve their customer service and order fulfillment process because, based on my experience, I cannot recommend ordering from them.