I had a very disappointing experience…
I had a very disappointing experience with International Programs Group (IPG). The customer service was horrible, and communication throughout the claims process was extremely poor. It was difficult to get updates, and I often had to follow up myself just to find out what was happening. When my claim was finally processed, I received no compensation, despite my expectations based on the coverage. The entire experience was frustrating and stressful. If you're considering using IPG, I strongly recommend making sure you have tenant protection or personal property coverage through your own homeowners or renters insurance instead of relying solely on this company. Based on my experience, having your own coverage can provide an added layer of protection if you ever need to file a claim.