I ordered two items
I ordered two items: Order SPBUUS#160871 a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses. I contacted customer service, and they provided me with a packing video. The video clearly shows that both items were packed together. However, the I ordered two items: a pair of sunglasses and a sun protection hat. However, when my package arrived, it only contained the sunglasses. This situation has caused me a lot of frustration. It appears that your warehouse shipped the order correctly, but it is possible that the package was tampered with or switched during the shipping process. I hope you will carefully review the shipping company you work with, as something clearly went wrong. I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.package I received was not the same as the one shown in the video. The box I received was a very small brown box that only contained the sunglasses. The sun hat was definitely missing. I have no way to pursue this issue any further, and I feel completely helpless. I’m really unlucky.