Customer Service great. Product…meh.
AllModern was very quick to respond to an issue with my kitchen island and sent a replacement. Easy process and no phone call was necessary. Hence the 4 stars. The product…not so great. Tabletops are made from cheap wood. Both had scratches and a split on the edge which may or may not become a problem. The wood pieces that make up the body are made from probably pressboard or something similar. The back panel on one almost looked split or crushed and when I was assembling, just the tightening of the screw caused one shelf to split all along the edge. Drawer slides are cheap and the drawer feels loose. It wobbles back and forth as you open and close it.