If Trustpilot allowed less than one…
HIX.AI renewed my annual subscription without sending the renewal reminder I received the previous year. I contacted them immediately, explained that I had not used the service for months, and requested a full refund. Despite advertising a 3-day refund policy, they offered me only £120, gave no clear justification for retaining the balance, and have since stopped responding. I am still requesting a full refund and am escalating the matter with my credit card provider. Based on my experience, I would strongly caution anyone considering subscribing to HIX.AI.