Deceptive subscription plan
Deceptive subscription plan. I ordered the box. Product was fine. Then a second order came and I was charged for. I did not need nor want it. I called and cancelled. Then another order comes and I am charged. I reached out and informed I cancelled and showed email proof I cancelled. Was told I only cancelled the fasting app and not the burn box kit. I said I do not need it (as I still has the second unused box) and want to cancel and get my $159.99 back. I was informed by Justin that is there policy and nothing they can do, I argued back restating my points, it was escalating and ultimately informed me it is not returnable. Be careful cancelling with them and check the small print to make sure it’s for everything and not just the app. Shame as the product worked and was happy, but the service and deceptive subscription plan really turned me off and I will not be using them again.