Horrible horrible company
Horrible horrible company. Customer service was so hard to understand clearly and only call centers that just process calls. Other reps could be heard in the background and was told that they have no supervisor to be forwarded to. Only for escalations that can get back to you in 24-48 hours. Was assigned a-US air conditioning of Texas only for that company to be equally horrible. Had to deal with another call center where I couldn’t understand anyone. They refused to give me the licensed number of the tech that would be coming to my private home and that they would let me know the “night before” what time they would show that next day. That “night before” notice was after 12am saying they would be there between 7 and 9 that morning! 6 hour notice at midnight while I was asleep!