Worst airline I have ever experienced
Worst airline I have ever experienced, cancelled my flights due to adverse weather (weather was fine), which made me stuck in Thailand for extra 3 days, they couldn’t accommodate me with my flights so they offered me a full refund and I had to book with another airline, since then I have been ignored and they have stolen my money, as soon as I mange to get through to a live agent I am completely ignored or the agent just ends the call before any discussion, please do listen to the reviews you see here and do not book with them, when your in the airport check the cancellation of flights on the flights board you will see almost all cancelled flights are air Asia, they are a scam company who will do anything possible to take your money and not return it.