Purchased an item for my Tucson and…
Purchased an item for my Tucson and item was ordered incorrectly and requested a refund. I was told that this item is a special order and a refund was not approved. I reached out to company stated I received an email on a certain day accepting the terms which on my end I have no such email in my inbox or in my sent box to the company. I have asked for a copy of the email they keep insisting I sent and I was told that they could not guarantee able to send the email with the acceptance of the terms. I do not recommend ordering from this company. Horrible customer service! I received a reply and they could not deliver the email instead I was sent a screenshot of a document stating I had accepted. No email with a To: Hyundai From: My name or subject: to indicate purpose of the email. Be careful when ordering from this company!