The installers were very rude
The installers were very rude: needlessly leaving doors open the entire 6 hours they were working, letting insects come in, etc. The main installer with whom we communicated acted like a child, basically throwing a temper tantrum because he didn't have an additional outlet and had to get an extension cord. They didn't wear booties when walking through the house and were not careful with a gate we have downstairs despite our voiced concerns. The aforementioned installer also cleaned up via our main bathroom, despite still leaving a lot of dirt on the floor and in our bathtub and sink, and the caulking job was mediocre at best. Windows otherwise seem correct and passed inspection. Sales representative was helpful and the financing option is very useful so far. The project manager never called back, however, despite the concerned mentioned above.