When I created my order on an old PC
When I created my order on an old PC, the shipping address filled in automatically. The crazy thing is, I didn't pay attention to it and it was the wrong address. I only noticed it after the order was complete. This was a Friday evening. In a panic, I quickly emailed the help desk requesting the address be changed before shipment. To my delight and I received an email the next week confirming my order and the address change. I was so relieved.