❌ Horrible Experience
❌ Horrible Experience – Completely Overpriced and Disgusting Service. This is by far the worst airline I have ever traveled with. We had just completed a smooth 15-hour journey from Manchester to Hyderabad with our 6-year-old child, who was tired but doing well. However, our subsequent 4-hour connection from Hyderabad to Bangkok with IndiGo completely ruined our trip and left us incredibly frustrated. Despite charging a hefty 20,000 RS for the ticket, IndiGo provided absolutely zero value. The seats were awful with no headrests, no blankets were provided, there was no inflight entertainment, and the crew kept the AC turned off for most of the flight. It felt like a complete lack of respect for our hard-earned money. To make matters worse, because it was a 5:50 AM morning flight, we expected breakfast to be included, only to find out it was not. Since my child was hungry, I bought food onboard, which turned out to be a complete joke. They charged 400 RS for cheap, instant cup noodles. Out of pure hunger, my child ate it, but later vomited because the food was nothing but unhealthy maida. It is truly disgusting that an airline charges so much but provides such terrible conditions and low-quality food. I will never fly with IndiGo again and highly warn anyone traveling with family to avoid them.
