Unethical business practices & fraud policy on refunds
The company double charges on packages with additional hefty International transaction fees without your knowledge. Besides, they deny to pay back any refund which they have double charged. One of the most horrible financial experiences of my life with software subscriptions. I was recently charged $169 for the WPS AI license which I did not purchase along with an international transaction of $6, while all I had only requested to purchase was the $64 WPS Pro. Upon raising the refund question, they have denied to pay back the refund, charged twice and have no human on the other side to communicate to.