Work was expressly contingent on…
Work was expressly contingent on treating carpenter bees on the initial service and following services. Spent 30 minutes clarifying this with the salesperson and the manager. The next day the technician showed up and did not know he was supposed to treat for bees, he did not have the correct equipment and the work did not get completed as agreed. I cancelled the contract within the 3 days and tried to get a partial refund for the initial service since they did not do what was promised… the reason I signed up. I spent two hours over a month talking to multiple customer service members at EcoShield to no avail. Would never use this company again