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Mike

United States

1 Reviews
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1 review

The Home Depot

inconsiderate of customers

My purchase of a refridgerator and dishwasher from Home Depot was the worst experiance spending $1476.77. I had to remove a door so we could bring the fridge in. Upon delivery I paid for installation of the dishwasher which they could not do because they carried only one size of supply hose so it was returned. The fridge was installed and turned on. When the fridge was cold we filled it with the food we had in coolers. The next day the fridge stopped working and we had to throw out all the food. Take the door off again so we could return the fridge. I ordered the dishwasher again and just had it delivered. I bought a universal dishwasher kit that Home Depot sells and installed it myself. I didn't hang the door waiting for the replacement refrig. Upon delivery they had to switch how the door opens and get the fridge running. When we started filling the fridge we noticed the door rubbed when closing. I called customer service and they said they would send a tech out to fix it. He came and said send it back to get a new one and someone would call us. NO ONE called us. So far I missed 6 partial days of work, 3x's removed and refilled fridge, 3x's took kitched door off and put back and will loose another half day of work waiting for them to pick up this refrig. Home Depot CEO Ted Decker, is this how you treat your loyal customers?

2026-07-17