No refunds for frequent bad results
Most of the results I get are pretty good. However, I get a large number of renderings that clearly do not accurately respond to the prompts I provide, even though the prompts are perfectly valid (as demonstrated by most other results). I communicate with the company about this in order to get credits refunded, and I get nothing but pushback. I have yet to have a single credit refunded. This is unacceptable given the high price of this service.