1 Star
1 Star – Avoid IGP at all costs! This company is a complete scam when it comes to customer service. They take your money and then couldn't care less whether your order actually reaches the recipient. I paid for a gift that was never received. I provided TWO contact numbers for the recipient, yet they couldn't be bothered to make a single phone call. Instead, they claim they left it in the porch of a large apartment building without informing anyone. Who leaves an expensive gift unattended in a shared apartment complex and calls that "delivered"? When I contacted customer service, things only got worse. They are completely useless. No one takes responsibility, no one offers a solution, and no one even bothers to reply properly. I asked for a refund—ignored. I asked them to redeliver the next day—ignored again. This has easily been the worst online shopping experience I've ever had. Their delivery service is pathetic, their customer support is non-existent, and they clearly have no respect for their customers. DO NOT WASTE YOUR MONEY WITH IGP. If you actually want your gift to arrive, order from literally anywhere else. IGP is unreliable, unprofessional, and a huge disappointment.