Terrible customer service
Terrible customer service - after ordering an item online it took 2 weeks before I emailed having not received a shipping notification. Another weeks after that (when they had said it was already shipped after the first email) I emailed again saying I wanted a refund if a confirmation of shipping was not received soon. One week after that (1 month after I ordered) I communicated I wanted a full refund. It was not until the day after this email was sent that I received a shipping notification and I let the company know I would be disputing the charge with my credit card company. I asked for weeks to cancel and get a refund and was not met with any confirmation or helpful communication. Terrible experience.