If only I could give 0 stars
If only I could give 0 stars. Placed rotimatic next order in March 2025 ( upgrade option from rotimatic order placed in January 2025) and received machine in June 2025. Within 6 months, catcher had issues. So ordered another one and that came after 1 month of waiting. And again same issue with new catcher. So involved support and they requested Machine replacement. I have been waiting for machine replacement since April 2026 and haven’t got any update. Reached out to support multiple time.