Wrong order delivered
I ordered two dinning room chairs in April. When I opened the boxes of the chairs they were a in the wrong colour. I took pictures of the item and packing including the item number etc. I emailed everything over quickly and followed up with a phone call (got through to a human.) The lady reassured me that I have sent everything over that was required for an exchange. It’s nearly August and I can’t get through to a human now. Every time I leave a review on their website it gets removed. This is ridiculous. How many times shall I send them pictures of the chair and packaging. My dinning table is missing a chair and looks so stupid in my house. The correct chair should have been delivered and the wrong one should have been collected. Very disappointed. I guess I’ll have to keep emailing them pictures like I have before again and again. This is their mistake and they simply cannot be bothered to resolve it. Customers are paying hundreds of pounds and would expect the correct item to be delivered or a situation like this to be resolved effortlessly but no Homary have taken me for a fool and left me the rje wrong dinning room chair. Thank you homary.