The reps who answer are all amazing…
The reps who answer are all amazing and perform their functions with enthusiasm and kindness. They tell you if you need something and wait for you to send it in. And thus far that is the end of a positive experience. 5 business days later I still do not know if Im approved as I have been in review status since 5 min after submission and other than surveys, Ive received no calls' texts or emails regarding my application nor the items required to process it. However calling at least once a day, encountering another nice phone rep, Ive been told each time that something else was needed to complete my review. Items that underwriting never attempted to garner as I repeat, they did not call, email or text me to make me aware. I started the process a full week before the deadline for which I would need the requested funds and now on its Friday and the last really nice rep has informed me I will probably not know until Tuesday. I practically begged her to inform underwriting of my submission, but in a very nice way she made it clear that was not possible. Telling me instead they are very busy she'd keep an eye out for me and underwriting processes in the order received. A pleasant closing that, as with all other calls, ended with the now familiar caveat -it'd be at least another 24 hours - Which is what every kind rep said to me at the end of every call since Tuesday morning. The begging received empathy, which is always nice. And when she was able to see that I had in fact called every day for the past five days, no offer to speed it up or urgently contact underwriting could be offered. I got the impression that back into that very busy que I'd go and spend the entire weekend still hoping for an approval Ive yet to know is coming and praying that this 3rd submission requirement might indeed be all they needed, and some divine intervention would allow that unreachable and non communicative underwriting department to find me again in the next five hours (it was 10am est when I called), see my submission and solve the money emergency that I had sought to solve by contacting Lendly 5 business days ago. TBD