One of the Worst Subscription Experiences I’ve Had
I genuinely thought I was purchasing a one-time credit package. Instead, I somehow ended up paying a USD 29 monthly subscription without ever intending to subscribe. That was completely unexpected and, in my experience, very misleading. It got even worse. By the time I realised I had been charged for three consecutive months, I discovered that all of my unused credits had already expired every month. I only created two videos after my initial purchase and never used the platform again, yet I kept being charged while my credits simply disappeared. Then, when I tried to cancel, I spent a long time searching the entire website just to find the cancellation option. It was hidden in a tiny, barely noticeable link. I’ve used countless software subscriptions over the years, and this was by far one of the most frustrating subscription and cancellation experiences I’ve ever had. After reading other reviews, I realised I’m clearly not the only person who had this experience. I’ve already contacted TopView Support and requested a refund. I’m now waiting for their response and will update this review accordingly.