I ordered a wig for my birthday that…
I ordered a wig for my birthday that was very expensive and once received, it was nothing of what was described online. I contacted their support in hopes of getting my money back and they refused to allow me to return the wig. I have over 30 plus emails desperately trying to return the items as I cannot use it and wasted time and money that I can't get back. They made up several excuses of why I shouldn't return the item and after requesting to get my refund back they stopped communicating all together. I never had experience this in my life and am very disappointed as I can not purchase another wig, because they took my money and won't allow me to return the item I can't wear, when I reached out from day one