Paid extra to have book show up in 3…
Paid extra to have book show up in 3 days. Book got stuck or lost at facility. Had to buy another book for class since it already started and was behind due to poor service. Wanted a refund because book never arrived and was told I could not get one because it was not delivered. Very poor service and policy. Book finally arrived and will be sending back for a full refund and should get a discount back for my other rental for this issue.