I am very disappointed with your return…
I am very disappointed with your return policy. I purchased this car cover for a lot more than I could get from other company but when it arrived, I realized it is far too heavy and impractical for me to use. It is not suitable for my needs. The two options you offered are unacceptable: either keep an item I cannot use for only a 30% refund, or pay $69 out of my own pocket to return it for a full refund. That means I would lose a significant amount of money simply because the product was not right for me. Most reputable companies, including Amazon, make returns straightforward and customer-friendly. I feel this policy is unfair and places the entire burden on the customer. I respectfully request that you provide a prepaid return shipping label so I can return the unused item and receive a full refund. I hope you will reconsider and resolve this matter fairly. Thank you, and I look forward to your prompt response.