Nothing but trouble...
My wife bought me the bike + for Christmas a few years ago. When it finally arrived, I jumped on for my first ride and realized the screen wouldn't come on. After multiple phone calls and different customer support personnel recommending different parts that did not fix the issue, they finally sent a full frame replacement. Two months later, I was finally able to ride. I enjoyed the bike for about a year before the same problem occurred. I was so sick with it, I just canceled my membership and let it sit. Finally decided to get back in touch with Peloton, who said they would send the parts for free, but I would have to pay for labor, provided by a third party. Talked to the guy today who is supposed to come fix it tomorrow, who told me that Peloton doesn't know what they're doing and he'll probably need to order the "correct" parts after he troubleshoot it. UNREAL. So, it'll probably be another month before it's actually fixed. For the price tag, this is completely unacceptable. Peloton is a s**t company, bottom line.