In the words of General Akbar... It's a trap!!
First, Aaron in CS was awesome. But the site itself did not work properly. I paid the system didn't register it. I couldn't access anything because I couldn't create a password. The report I paid for didn't have the information I wanted. I had to jump through hoops just to get to customer service to fix the issues. I just cancelled my 7 day trial that I paid for because the computer system for this company is obviously broken. But I do want to reiterate that Aaron, the customer service rep that I spoke to was awesome. He understood the problem, cancelled my subscription for me (You can't cancel if you don't have a password, which you can't create apparently even if you pay for it) and apologized completely for all of the issues. Someone at the company needs to give Aaron a plate of cookies.