once was good but now buyer beware
my first few orders went fantastic, but in the last couple of months things have gone down hill. One of the items I ordered kept showing as preparing the order. after several emails back and forth and being assured that it would ship, I finally receive an email that said they were out of stock on that item now and they would have to cancel my order. at that point everyone else was sold out to and I missed my opportunity to get it. most recently I ordered an item that said it was coming from the usa warehouse and it would ship within 3-5 business days which worked for my needs, but 7 days later the item shipped, but its coming from china instead of the USA warehouse and will not arrive in time. when I contacted customer service all they sorry, there is nothing they can do. apart from these 2 orders going very badly the shipping times have gone from around 5 days to I have had things not ship in over 3 weeks. this company service and their customer service department has gone completely down hill in the last few months.