"Dancing in the Sand" Santa Rosa Beach
"Dancing in the Sand" Overall, we enjoyed our vacation, and the location of this home was excellent. The management staff was also very responsive and friendly whenever we reached out. Unfortunately, the property itself fell short of expectations, especially for a peak-season rental. The home could use a much more thorough cleaning and some much-needed maintenance. The floors were still sandy when we arrived, and the overall cleanliness, both inside and outside, left a lot to be desired. Throughout our stay, we experienced several maintenance issues: The downstairs flooded during a rainstorm because water came in under the door. The Wi-Fi would not connect. The golf cart would not start and had to be exchanged. The air conditioning struggled to cool the house below 76°F for several days before it was serviced. The outdoor gas fire pit would not light until maintenance came out and turned the gas on. Even afterward, the deck consistently smelled like gas, which makes us think there may be a leak and raised safety concerns. The pool light was not working, making it uncomfortable to let the kids swim after dark. Several boards around the exterior of the home felt soft and unstable, as though they could break at any time. None of these issues alone would have ruined the trip, but together they made it feel like we were constantly dealing with one problem after another instead of relaxing. We made the best of our vacation and still had a great time because of the location, but for the price of this property, we expected it to be cleaner and better maintained. With some attention to cleaning, routine maintenance, and addressing the safety concerns, this could be an outstanding rental.