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Kimberly Ward

United States

1 Reviews
5 Reads
1 Useful

1 review

Chime

I used to love chime but they took away…

I used to love chime but they took away the My Pay feature that I used every week to pay my bills ($880). The reason they took it away? I got a bonus at work that was $100 in addition to my normal weekly pay. Their algorithm used the FIRST deposit (which was my little bonus) TO DETERMINE MY MONTHLY INCONE EVEN THOUGH MY PAY HAD NOT CHANGED. I AM SALARIED. I counted on that money to help pay my weekly bills. Now I am $880 short. I called Customerservice which took 2 1/2 hours to actually get through to a human and they were unable to override the algorithm. All they could tell me is that I had to wait until my next deposit came in and then it will slowly start building back up to what it was.

2026-08-01Helpful 1