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Mirelis Sanchez

United States

1 Reviews
6 Reads
1 Useful

1 review

Convert2

Bad!!!I signed up for the free trial…

I signed up for the free trial expecting to evaluate the service before making a commitment. Unfortunately, I was charged for a subscription without realizing that the free trial would automatically convert to a paid plan. I did not see or knowingly agree to a clear cancellation or billing policy before signing up. The experience was frustrating because I would have canceled the trial if I had been aware of the automatic charge. I have contacted customer support and requested a full refund. I hope the company improves the transparency of its free trial terms and makes the billing and cancellation policies more visible so customers can make informed decisions. Clear communication and transparency are important, and I hope this feedback helps improve the experience for future users.

2026-07-29Helpful 1