Returned but never received a refund
I don't recall how I first found Belsee, but from reddit and general reviews it seemed safe and a good option. I bought an infotainment center for my mini and I was impressed that they asked for interior photos so they could confirm it would work with my car. When I received the device, while it seemed like a solid piece of equipment, it contained zero instructions at all. After some back and forth via email, they provided me a few 1 minute videos of screenshots. I struggled installing it and decided I'd return it and do more research/find something that would be more my speed/level. They allow returns, so I got approval from them, paid near $100 to ship it back to China and waited for delivery confirmation. Even though the package had confirmed delivery, they never reached out. I emailed multiple times, and they kept saying they'd look for it and get back to me, but they never got back to me and never sent me a refund. I ended up having to open a dispute which I ended up winning. The whole ordeal took about 2 months. Anyways - I would avoid Belsee. If I had read a review/experience like this ahead of time, it'd have saved me a lot of time and some money.
