Over promise and under deliver
Thid law group, law firm, or whatever it is they call themselves, needs to work on better communication at the very least. It is no wonder they are poorly rated. Nobody seems to have any sense of urgency with getting back to potential clients. There is also a major lack of coverage in my area it seems. I initially spoke with someone by the name of Sareya, and they never called me back as promised, and didnt return my follow up calls. I then began dealing with a gentleman named Jeremiah, who also displayed poor responsiveness to follow up calls and text messages. After my initial call with Jeremiah on May 11th, he was unresponsive to follow up calls and text messages, and did not bother to get back to me until May 21st for my scheduled legal strategy sesssion. While he did send one brief message to follow up with me and confirm I spoke with the attorney as scheduled, he then called requesting to set up a time to discuss matters further, but never made contact to actually schedule said call. It was not until over a month later that he bothered to send a text asking if I still needed help with my case. When I requested an additional strategy session so I could get some legal questions answered, he stated that would be possible. I expected some sort of response to schedule, but Jeremiah never replied further to schedule the session. It was not until over another month had passed that I received a very generic email stating that they do not have an available attorney at this time and can not take my case. This company seems to have a consistent over promise and underdeliver strategy. Not very good business if you ask me.