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CustomerMCH

France

1 Reviews
3 Reads
1 Useful

1 review

Beneunder

Avoid.

Avoid. I placed my order on 22 July for items advertised as "in stock." After five days with no shipment or communication, I contacted customer service myself. Only then was I told that "some items" were out of stock. I replied immediately asking one simple question: Which items? I explained that I was travelling and needed to know whether to cancel those items or the entire order. No reply. As of 1 August, my order still hasn't shipped, and Beneunder has ignored my emails. I have lost confidence in this company and am now requesting a refund. Based on my experience, I would not recommend ordering from Beneunder.

2026-08-01Helpful 1