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Diana Escobar

Peru

1 Reviews
3 Reads
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1 review

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I am extremely disappointed with my…

I am extremely disappointed with my experience. I subscribed to this service, but when I tried to cancel my subscription, I found that there was no cancellation option available in my account. I also tried to contact customer support using the email addresses provided, but both messages were returned as undeliverable. Despite this, my card was charged under the name **"AD TEXT GUARD."** As a customer, I expect a transparent cancellation process and working support channels. I am publicly requesting that the company: * Cancel my subscription immediately. * Stop any future recurring charges. * Refund the amount that was charged. If this issue is not resolved promptly, I will continue with a dispute through my bank and report this situation to the appropriate consumer protection authorities. I hope the company responds quickly and resolves this matter professionally.

2026-08-02