Immoral billing practices
After many years of putting up with horrible customer service and failing equipment I canceled the service. Two years later they sent me to collections for why I don't know. I called them in an attempt to figure out why they believe there is a balance on the account two years after I canceled the service. The billing rep I was speaking to put me on hold, the next person on the phone was the collection company. They are horrible. Horrible service and hiding behind horrible practices. I wish I could give negative stars.