WARNING: DO NOT BUY FROM HANTENCNCser machine from…
Buying an industrial laser machine from HantenCNC has been the worst decision for my business. Their quality control is non-existent—the unit arrived defective, forcing me to ship parts back to China and losing months of operation. Their post-sales support is terrible, promises are constantly broken, and communication is completely unprofessional. Even after promising in writing to provide basic re-assembly instructions when the repaired parts arrived, they failed to send anything, leaving my business paralyzed once again. They have zero respect for their clients' time and money. Stay away from HantenCNC if you value your business.