⭐ 1 Star
⭐ 1 Star – Very Disappointing Experience I placed an order with Backpack and paid 6,890 BDT in advance. Since then, I have contacted customer support many times. Every time, I receive the same response: "You will get it this week." Unfortunately, the promised delivery date keeps getting postponed. As of today, I have neither received my product nor a refund. This has caused unnecessary frustration and a complete loss of confidence in the company's service. I hope Backpack takes responsibility and resolves this issue by delivering my order immediately or providing a full refund. Until then, I cannot recommend buying from them.