ADT and AI customer service--awful
ADT has fallen into the same trap as other large companies. When you call, it is nearly impossible to talk to a live person. I was on the phone for 36 minutes trying to get around AI to talk to a live person. Worst experience of my life. I was then put on hole and after another 25-30 minutes, I hung up. ADT, NOT A GOOD WAY TO RUN A BUSINESS.