For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Susan

United States

1 Reviews
5 Reads
1 Useful

1 review

Ionix Labs

Bad Customer Service

I received my order, tried on the leggings and don't like the waistband. I emailed customer service the same day I received my order which has been abt 3 weeks ago and I haven't heard anything back. I've emailed them an additional 2 or 3 times since and still nothing. I want to return these but I'm not getting any help from Ionix in doing so. I'm going to contact the credit card company I used and see if I can get the charge reversed since Ionix doesn't want to stand by their word of giving a full refund of we don't like them. I see a lot of people have the same issue of not getting any reply from their customer service. If I had known this I would have searched for a better company to buy from.

2026-08-05Helpful 1