I’ve been a customer a couple years
I’ve been a customer a couple years. The product actually works for me. The problem is that twice now, they have sent me product billing me as a subscriber when I have never subscribed. It took me hours to actually find a way to talk to rep from their company who refused to refund my money, but was very decent and cancelled the subscription their records wrongly showed. Les than 6 months later my card is billed again for a subscription that I did not sign up for. 1 time shame on me, 2 times shame on you. This company is criminally billing customers for products they didn’t order, and make it virtually impossible to talk a live person. They bill themselves as a “family” company, this isn’t how any decent I know runs a business.