Stole my money
Stole my money, kept redirecting me to a chat bot, gave no pathway to make a formal complaint, really really terrible service. Took $80 and then locked me out saying that I hadn't paid. Didn't give me anywhere to provide proof of payment or any way to rectify the issue. Just kept telling me to put another card in which I did and then it still didn't resolve and they said to contact my bank which I did and then it still wouldn't resolve and so I tried to make a complaint but no one would give me an email. They kept replying to speak to the chat bot which kept telling me to go to a human