I purchased a feather knife from…
I purchased a feather knife from Northern knife that took a long time to arrive 😔 when it finally came it was not sharp and it was covered in gunk, it was actually filthy, when I complained I was sent a generic email thanking me for joining the team and bombarded with promotional emails, among these emails was the one that led me to trustpilot to do a review for a free knife of my choice, I completed my review quite some time ago now and sent through the required email to northern knife including pictures of the review,the promotional email and the knife I chose from their own website After multiple emails I finally heard back from Northern knife in regards to my Free knife.... It was coming, though not as advertised with the engraving, I enquired as to why and have not received any answers as yet ,though did receive another promotional email for another Free knife of my choice for completing another review, which I completed and again sent through the required email with the attached pictures showing the evidence of the review, the promotion and pictures of my choice of second free knife I had a chap by the name of Andy from Northern knife comment on both of my reviews,he apologized and offered his assistance assuring me they would supply the free knife with the engraving as it was advertised...,I emailed Andy what he requested and asked him some questions to clarify and update the progress of my two products ......🤔 No reply ..I followed up😡..... No reply 🤬🤬🤬🤬 I have had my initial Free knife order confirmed twice by Northern knife once before Andy contacted me and once since.... both times it was stated my knife was coming without the engraving 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬...... Thanks Andy In regards to my second completed review and choice of my second Free knife, Mary from Northern knife emailed me saying it was already processed and was on the way, which is a complete lie..... Mary is just terrible with actually doing her job!... Evidently proven by the existence of only a single order at northern knife for me ,not two as there should be!.... Furthermore the fact that the product is coming without the engraving as advertised and the fact that I'm still waiting for answers from her whilst receiving yet another survey=free knife promotion 😂😂😂 So this is my third review on northern knife for a free knife of my choice... .....if you love spending money on products that arrive late... from a supplier that has a laughable in house tracking system and the absolute worst level of both customer service and integrity and you loved a lucky dip as a child, you should definitely give Northern knife your $$$$ you may or may not get a knife, you will definitely have such a negative experience with northern knife it will make everything else in your life better and if you're lucky like me you will have received enough emails to keep you reading for decades 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣 Please cross your fingers for me, I'm about to email both Mary and Andy for my third free knife after this ...my third review completion🤔🤔