My experience with this company was…
My experience with this company was extremely disappointing. They shipped the wrong items not once, but twice, causing unnecessary delays and frustration. Unfortunately, the customer service experience was just as disappointing. There was little sense of urgency to resolve the issue, and communication felt scripted and impersonal. Regardless of the problem, the responses were repetitive and lacked any genuine effort to understand or address my concerns. It was also very difficult to reach a manager. When I finally did, the conversation was no different from those I had with the customer service and sales representatives. There was no additional authority, ownership, or willingness to resolve the problem. I would recommend that No One make purchases.