Avoid Medsbase – they sell products they apparently cannot ship
My advice: do not order from Medsbase. I placed and paid for an order based on the information on their website. Afterwards, I was told that the products were not available from their European warehouse and that I should choose alternative medicines from their limited EU stock. A refund then also became problematic. MedsBase told me that the bank account I had transferred my payment to was no longer under their control, and initially advised me to ask my own bank to reverse the transaction. My bank could not do this. I was willing to accept the customs risk of having my original order shipped from India. MedsBase then suggested using a UK parcel-forwarding service, which would require me to register and pay additional fees myself just to receive an order I had already paid for. Meanwhile, the products concerned can apparently still be ordered and paid for on their website. Customers should know before paying whether a product can actually be supplied, what documentation is required, and what shipping method will be used. They should not have to solve payment and shipping problems afterwards. Based on my experience so far, I cannot recommend MedsBase and would strongly advise ordering elsewhere.