Terrible booking experience
The company said after booking a premium economy seat that they needed more money because their was an error made in my middle name which I didn't catch when approving. They said they needed much more money to make the switch. Once I agreed, their rep came back and said they were unable to get the Premium Economy, but couldn't return the money because the booking had been made. However I would get extended legroom in economy. The final insult was that the return flight didn't get seats assigned for 6 1/2 months after I made the booking. No extended legroom. To get the return seats assigned took at least eight phone calls. Their answer each time was either we will get it done within 24 hours, although the first time the rep (Maverick) said six or seven days.