Communication was good
Communication was good, bike arrived within a few days relatively easy to assemble. Brakes needed adjusting but once that was done everything has gone okay. I've had my Fafrees Hailong one now for a couple of months and I am absolutely delighted with it. I live in a hilly area and commute 13 miles to work 2 or 3 times a week it runs like a dream and I have got a lot fitter and my times have got quicker. The power assist is excellent and I still have 40% battery left when I get to work, it easily does the 27 miles to work and back.