Great Issue Resolution
I was notified by the delivery carrier that my package was "damaged" in transit, but they ended up delivering a slice open package with nothing inside. Frøya's customer service was wonderful throughout the unfortunate situation. They were quick to respond and courteous, but they even offered to replace our refund the order. As a note, I'm not a long-standing customer they wanted to retain; this was my first order. Aside from the recommendation the company change to sturdier packaging, their customer service and issue resolution was a breathe of fresh air and much appreciated. I'm excitedly awaiting the replacement shipment now!