I really want to rate it 5 stars
I really want to rate it 5 stars. The customer service was great, even switching the original color to the correct one. I was purchasing a custom motorized shade for my wife as a gift; of course, I had the wrong color. The only disappointment I have is that the shade could have been 1 inch longer to rest on the window ledge. I have a 1/2 inch gap that someone can see through. It is the relaxed Roman shade, which droops in the middle, which does rest on the ledge, but because of the style, you can see in my window on both corners. I hope this helps someone. Otherwise, fantastic product.